Frequently Asked Questions (FAQs)

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PERSONAL CARE

Essentials Deodorant Antiperspirant

Are the ingredients listed on the ARM & HAMMER Essentials Deodorant packages in order of predominance?

Yes, the ingredients listed on ARM & HAMMER Essentials Deodorant are in order of predominance.

What age can you start using ARM & HAMMER Essentials Deodorant?

We recommend you contact your child’s physician regarding this issue, since each child develops differently.

Is ARM & HAMMER Essentials Deodorant designed to go on clean?

Yes, ARM & HAMMER Essentials Deodorant is designed to go on clear.

Is the product that is left in the "push-up cup" factored into the net weight of the Ultra Max APDs?

The net weight includes the entire product in the container.

What is the difference between ARM & HAMMER™ ULTRAMAX™ Deodorant and the ARM & HAMMER™ Essentials Deodorant?

The formulations are very different. The ingredients are listed in descending order on the ingredient label.

Ultramax is an anhydrous (no water) based formulation that has an active ingredient that reduces perspiration. The active ingredient aluminum zirconium gly is suspended in a wax matrix. Wax tends to resist wash off and is best to remove with soapy water.

ARM & HAMMER™ Essentials Deodorant is a water based formulation containing natural deodorants to reduce odors. The ingredients in this formation (propylene glycol and dipropylene glycol) are miscible with water, meaning they mix together very easily. In turn, they wash away with warm water. ARM & HAMMER™ Essentials Deodorant also contain sodium stearate with provides the product its stick for. Sodium stearate is a very common soap which is also water rinse able.

What is the pH of ARM & HAMMER Essentials Deodorant?

ARM & HAMMER Essentials Deodorant Essentials pH level is 9.0-10.

What exactly is the "stain shield" that is referenced on the packaging?

"Stain shield" has nothing to do with the ingredients. The cap sticker states: Stain Shield No Yellow T-Shirt Stains. The sticker calls out that the product does not cause yellow t-shirt stains.

What makes ARM & HAMMER Essentials Deodorant a natural product?

ARM & HAMMER Essentials Deodorant contains no Parabens, no animal by-products and no aluminum. The product contains natural essential oils to deliver the desired deodorant effect.

Why do you use Dipropylene Glycol and Propylene Glycol? Should I be concerned with those ingredients coming into contact with my skin?

All ingredients in our products are safe at the levels used.

Simply Saline Nasal Saline Solutions

Do I need to wash/rinse the Simply Saline™ Nasal Mist nozzle after each use? If yes, how do I clean it?

We recommend rinsing the nozzle if it comes in contact with the nasal cavity wall. Wash nozzle with water and soap. Rinse thoroughly.

Does the inner bag contain BPA?

The bag in Simply Saline™ nasal mist products is BPA free.

From where are the ingredients sourced?

The sodium chloride, water, and baking soda are sourced in the U.S.

How do I use the product to flush and irrigate?

Tilt head to the side over sink. Insert nozzle into one nostril, depressing on the textured area at the base of the nozzle so a gentle mist fills sinus passages and flows out nostrils. Repeat in other nostril.

How do I use the product to moisten dry nasal passages?

To moisten dry nasal passages, insert nozzle into one nostril and press down briefly on the textured area at the base of the nozzle so a mist gently coats nasal passages. Repeat in other nostril.

How far should the nozzle on Simply Saline™ Sterile Saline Nasal Mist be inserted into the nostril?

It depends on the individual. Gently insert nozzle into nostril as far as it does not cause discomfort.

How is the solution sterilized?

Our sterilization methods are proprietary. Sterilization occurs in an FDA regulated facility in accordance with the relevant national and international standards.

Is the inner bag phthalate free?

Yes, the bag inside the Simply Saline Nasal Mist can (2260002950) IS phthalate free.

Is the Simply Saline™ Sterile Saline Nasal Mist all natural?

Simply saline product ingredients are naturally derived. The products are made from purified water and purified salt.

Is the Simply Saline™ Sterile Saline Nasal Mist safe for individuals on a low sodium diet?

Simply Saline™ Sterile Saline Nasal Mist contains sodium. It is recommended that individuals on a low sodium diet consult their physician to determine if this product is appropriate for them.

Is there a way to determine the level of sodium per use?

Our solutions are approximately 0.9% salt in the regular Simply Saline™ product and approximately 3% in Allergy and Sinus. However, since we do not have a standard recommended dose, the consumer’s salt exposure depends on how the product is used. It also should be noted that these solutions are designed as rinses, so most of the salt should not be swallowed; rather, it should drain out of the nose.

 

Our consumer should consult her doctor with any concerns.

Is this produced on the same line as anything manufactured with peanuts?

We do not manufacture anything with peanuts in our facility. [5/24/2016]

How do I use the product to flush and irrigate?

Tilt head to the side over sink. Insert nozzle into one nostril, depressing on the textured area at the base of the nozzle so a gentle mist fills sinus passages and flows out nostrils. Repeat in other nostril.

What do I do if the Simply Saline™ nozzle doesn’t dispense?

If the Simply Saline™ Sterile Saline Nasal Mist does not dispense, check the actuator to make sure that it sits on the valve properly.

What is the source of the water in Simply Saline?

The water in Simply Saline comes from a municipal water source. It is not distilled, but it does go through a rigorous purification process. It is first passed through a series of natural filters, followed by a membrane filtration. It is then subjected to reverse osmosis followed by deionization. As a result of this treatment the water that is used is of the highest purity and contains essentially no dissolved molecules or ions. It is free of fluoride.

Why is there a tiny hole in the clear cap of the Simply Saline™ Sterile Saline Nasal Mist?

The hole in the cap is a vent to allow moisture to escape during the filling and sterilization (for sterilized products) process.

Why is there the warning “Keep out of Reach of Children” on the Simply Saline™ Nasal Mist can?

The Simply Saline™ line of products is regulated by the FDA and by regulation products which are in self-pressurized containers must contain the warning “Keep Out of Reach of Children”.

Will the Simply Saline™ Nasal Mist can rust?

The Simply Saline™ Sterile Saline Nasal Mist can will not rust under ordinary storage conditions.

UltraMax Deodorant Antiperspirant

Are the ingredients listed on the ARM & HAMMER™ Ultra Max Dry Spray™ packages listed in order of predominance?

The inactive ingredients on the canister are listed in decreasing order. The active ingredient is listed separately.

Are the ingredients listed on the ARM & HAMMER™ UltraMax™ Deodorant packages in order of predominance?

Yes, the ingredients are listed in order of predominance.

Are there any allergies or adverse experiences expected following use?

ARM & HAMMER™ Ultra Max Dry Spray™ was designed and tested using the highest quality and safety standards. When used as directed, ARM & HAMMER™ Ultra Max Dry Spray™ should not cause any adverse experiences. However, individuals may have allergies to materials or combination of materials, which are not allergenic to the general population.

At what age can you start using ARM & HAMMER™ ULTRAMAX Solid Antiperspirant Deodorant?

We recommend you contact a physician regarding this issue, since each child develops differently.

At what age can you start using UltraMax™ Deodorant?

We recommend you contact your child’s physician regarding this issue, since each child develops differently.

At what age can you start using UltraMax Deodorant Anti-Perspirant?

We recommend you contact your child’s physician regarding this issue, since each child develops differently.

How is UltraMax Invisible Solid different from the regular UltraMax solid?

UltraMax Invisible Solid is different only in the way it appears on your skin. It is designed to go on clear and leave no white residue.

How old does my child have to be to start to use this?

The decision to have your child use this product should be made by you and your child’s physician.

Is ARM & HAMMER™ ULTRAMAX Solid Antiperspirant Deodorant designed to go on clear?

ARM & HAMMER™ ULTRAMAX Solid Antiperspirant Deodorants are designed to go on clear. To help ensure application is clear, a thin even layer of product should be applied.

Is ARM & HAMMER™ Ultra Max Dry Spray™ gender specific?

ARM & HAMMER™ Ultra Max Dry Spray™ Peak Performance and Confidence scents were formulated for men; however, the decision to use one fragrance over another is purely a consumers’ choice.

Is the product that is left in the "push-up cup" factored into the net weight of the ARM & HAMMER™ UltraMax™ Antiperspirant Deodorants?

The net weight includes the entire product in the container.

Is ARM & HAMMER™ UltraMax™ Dry Spray™ designed to go on clear?

ARM & HAMMER™ UltraMax™ Dry Spray™ has no visible residue. To help ensure no visible residue application, a thin, even layer of product should be applied. To use: shake well, hold can six inches from underarm and spray.

Is ARM & HAMMER™ UltraMax™ Deodorant designed to go on clear?

Yes, ARM & HAMMER™ UltraMax™ Deodorant is designed to go on clear.

Is ARM & HAMMER™ UltraMax™ Gel designed to go on clear?

Gels are designed to go on clear. To help ensure application is clear, a thin even layer of product should be applied.

Is UltraMax Invisible Solid as effective as the regular Solid?

You can expect the same great wetness protection from UltraMax Invisible Solid as you got from the regular UltraMax solid.

Is ARM & HAMMER™ UltraMax™ Invisible Solid designed to go on clear?

Invisible solids are designed to go on clear. To help ensure application is clear, a thin even layer of product should be applied.

What exactly does the Motion Response™ Formula mean?

Our formula responds to motion. Motion of the body causes sweat to release. The product active ingredient comes in contact with the sweat and this helps to form a “plug” in the sweat duct which prevents/lessens additional sweat from coming to the skin surface in that area.

What is the difference between ARM & HAMMER™ ULTRAMAX™ Deodorant and the ARM & HAMMER™ Essentials Deodorant?

The formulations are very different. The ingredients are listed in descending order on the ingredient label.

Ultramax is an anhydrous (no water) based formulation that has an active ingredient that reduces perspiration. The active ingredient aluminum zirconium gly is suspended in a wax matrix. Wax tends to resist wash off and is best to remove with soapy water.

ARM & HAMMER™ Essentials Deodorant is a water based formulation containing natural deodorants to reduce odors. The ingredients in this formation (propylene glycol and dipropylene glycol) are miscible with water, meaning they mix together very easily. In turn, they wash away with warm water. ARM & HAMMER™ Essentials Deodorant also contain sodium stearate with provides the product its stick for. Sodium stearate is a very common soap which is also water rinse able.

What is the pH in ARM & HAMMER™ ULTRAMAX Solid Antiperspirant Deodorants?

ARM & HAMMER™ ULTRAMAX Solid Antiperspirant Deodorant itself does not have a pH, but the active ingredient when dissolved in water (or sweat) has a pH. The pH of most Antiperspirant active ingredients is about 4. In fact, many Antiperspirant active ingredients (including those in UltraMax) contain a buffer, generally glycine (GLY) which ensures that the pH is balanced to reduce potential for irritation.

Why is there a Drug Fact label on the packaging?

The FDA now requires all over-the-counter (OTC) drugs to conform to a common easy to read label. By clearly showing a drug’s ingredients, dose, and warnings, the new label will make it easier for consumers to understand information about a drug’s benefits and risks as well as its proper use.

Will ARM & HAMMER™ ULTRAMAX Solid Antiperspirant Deodorant leave a white residue under my arms?

Our ARM & HAMMER™ ULTRAMAX Solid Antiperspirant Deodorant is designed to go on the skin as transparent and clear as possible. However, not all people are the same, so there can be the appearance of a residue although it will be much less than if a regular opaque stick were used.

Will this leave a white residue under my arms?

Our invisible solid product is designed to go on the skin as transparent and clear as possible. However, not all people are the same, so there can be the appearance of a residue although it will be much less than if a regular opaque stick were used.

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