Frequently Asked Questions (FAQs)

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Oral Care

Spinbrush for Kids

How do I remove the batteries in a Spinbrush™ for Kids?

Please follow these steps to remove the battery door:

1. Remove the screw on the back, remove the screw. Remove the screw with eyeglass screwdrivers (#0 or #1 size). If not, proceed to Step Two.

2. Pull the battery door at the bottom of the brush downward.

3. Remove batteries and replace with 2 AAA alkaline batteries.

How do Spinbrush™ for Kids brushes differ from adult brushes?

All Spinbrush™ for Kids brushes come with smaller brush heads designed for smaller mouths. Each toothbrush combines stationary bristles with high-speed oscillating bristles that massage gums and help to remove plaque. They are designed to promote healthy brushing and come in fun shapes for kids, like My Way!™ and Spider-Man™... and the batteries are included!

What is the recommended age for children to use Spinbrush™ for Kids?

We recommend Spinbrush™ toothbrushes for children 3 years and up. For children under 3, use with adult supervision.

Spinbrush Toothbrushes

Are the brush heads replaceable?

Replacement heads are available for all Spinbrush™ ProClean™, Pro Whitening™, Pro Sensitive, SONIC and Truly Radiant™ toothbrushes. While the brush head on ProClean™ SONIC is replaceable, the dual-action brush heads for traditional Spinbrush™ ProClean™ or Pro Whitening™ and the Pro Sensitive precision brush heads will not fit on SONIC brushes. Likewise, the ProClean™ SONIC brush head will not fit on other toothbrushes.

Does my Spinbrush™ really spin?

There’s a great reason Spinbrush™ doesn’t rotate all the way around. The head oscillates back and forth because circling in the same direction would cause Spinbrush™ bristles to lean to one side. What’s more, a back-and-forth spinning motion helps extend the life of the bristles and provides a better cleaning.

How do I change the batteries?

To change batteries (for all, except Swirl™, ProClean™ Recharge, ProClean™ SONIC Recharge, and Kids): Hold brush with the brush head pointing downward and the bristles facing to the left. Place thumb on indent and press firmly upward. The battery cap should snap open. Replace with fresh alkaline batteries and insert according to diagram.

How do I clean my Spinbrush™?

Remove the brush head and rinse thoroughly with water after every use. Do not submerge the brush in water, because the brush can be damaged.

How do I use my Spinbrush™?

Dentists recommend brushing your teeth for 2 minutes. Brushing with your Spinbrush™ is simple—brush the same as you would with any other toothbrush.

How do I use the rechargeable base?

Plug the charging unit into an electrical outlet. Place the brush handle in the charging unit. All four lights on the Brushing Quadrant Indicator will light up, signaling that the brush is charging. Charge your brush for approximately 30 hours prior to initial use. Do not use with any other charger. After the initial 30-hour charge, the brush can be used anytime while charging.

How does a Spinbrush™ battery-powered toothbrush work?

Spinbrush™ works with a series of gears and linkages that turn when a powered motor is switched on. This makes the round upper brush head turn back and forth (oscillate) quickly and the lower brush head move up and down (for the dual-action brush heads).

How long will my batteries last?

How long the batteries last in your Spinbrush™ depends on its use. If you brush for 2 minutes twice a day, expect the batteries in your Spinbrush™ to last about 4 to 6 weeks. If water gets into the batteries area, the batteries may stop working sooner.

How long will my sonic rechargeable battery last if I remove the brush from the charger?

After your Sonic brush is fully charged, the battery should last for 5 days after removal from the charging base, assuming brushing 2x per day, 2 minutes for each brushing. Other brushes: It is recommended that the handle be stored on the charging unit to maintain full power and maximize battery life. Once the battery wears down, it is not replaceable.

When do I change the brush head?

Change the brush head every 3 months, or sooner if the brush head is worn or parts are loose. Not doing so can lead to brush-head breakage, generation of small parts and possible injury.

Toothpastes & Whitening Systems

Are ARM & HAMMER™ toothpastes safe for everyday use?

Yes. ARM & HAMMER™ toothpastes were developed for daily oral hygiene and have been safely used for decades for low abrasion effective oral care. Please follow directions for use on pack and consult with a dentist or physician for children under 2 years of age.

Are ARM & HAMMER™ brand toothpastes safe for use on braces, dental appliances, crowns, dentures bridges or other cosmetic restorations?

Yes, ARM & HAMMER™ toothpastes are gentle enough for use on dental appliances, cosmetic restorations and other dental work.

Are ARM & HAMMER™toothpastes abrasive?

ARM & HAMMER™ toothpastes are low in abrasion. That’s because they use ARM & HAMMER™ Baking Soda as a primary cleaning agent. It is an old-fashioned misconception that baking soda is abrasive. In fact, baking soda is very low in abrasion.

The abrasive properties of toothpastes are measured in a standard test called the Relative Dentin Abrasivity (RDA) Test, which is conducted by accredited facilities. The abrasivity of toothpastes are recorded as RDA values and used by all toothpaste manufacturers. The higher the RDA value the more abrasive the dentifrice. In this test, ARM & HAMMER™ toothpastes have an average RDA of 85 to 90, which is far lower than the upper guidelines of 250 set by the ADA for toothpastes and below most regular toothpastes. In fact, the highest RDA of any ARM & HAMMER™ toothpaste is only 130.

ARM & HAMMER™ brand toothpastes sometimes feels gritty. Will they hurt my teeth?

The grittiness is most likely the feel of the baking soda before it quickly dissolves in your mouth. Rest assured that ARM & HAMMER™ products are low in abrasion and will not harm your teeth.

The abrasive properties of toothpastes are measured in a standard test called the Relative Dentin Abrasivity (RDA) Test, which is conducted by accredited facilities. The abrasivity of toothpastes are recorded as RDA values and used by all toothpaste manufacturers. The higher the RDA value the more abrasive the dentifrice. In this test, ARM & HAMMER™ toothpastes have an average RDA of 85 to 90, which is far lower than the upper guidelines of 250 set by the ADA for toothpastes and below most regular toothpastes. In fact, the highest RDA of any ARM & HAMMER™ toothpaste is only 130.

Can ARM & HAMMER™ Baking Soda toothpaste whiten teeth?

Yes, baking soda gently polishes teeth gently lifting and removing surface stains without damaging enamel.

Additionally, ARM & HAMMER™ Advance White™, ARM & HAMMER™ Complete Care™, and ARM & HAMMER™ Sensitive Teeth & Gums also have our Stain Defense™ Technology to prevent new stains from setting.

Can children use ARM & HAMMER™ Baking Soda toothpaste?

Yes, ARM & HAMMER™ toothpastes are an excellent choice for children over 2 years old.Please read directions regarding proper use for children to gently clean teeth and to keep gums healthy. Sometimes it takes a week or so for the child to get used to the new taste but it is well worth making this healthy choice.

Do ARM & HAMMER™ Baking Soda toothpastes fight tartar?

ARM & HAMMER™ Complete Care™, ARM & HAMMER™ Advance White™, ARM &HAMMER™ Sensitive Teeth & Gums, ARM & HAMMER™ Peroxicare™, ARM & HAMMER™ Clean & Fresh toothpastes are formulated to help to prevent tartar buildup.

Do ARM & HAMMER™ Baking Soda toothpastes reduce oral malodor?

Yes, studies indicate that baking soda in toothpaste converts volatile sulfur compounds to a non-odorous form to help control bad breath.

Do ARM & HAMMER™ Baking Soda toothpastes remove plaque?

Yes. In fact, ARM & HAMMER™ Baking Soda toothpastes remove more plaque than a non-baking soda toothpaste.

Do ARM & HAMMER™ brand toothpastes contain fluoride?

Yes, all ARM & HAMMER™ toothpastescontain 1100 ppm fluoride, the amount recommended by the U.S. Food and Drug Administration (FDA).

Do ARM & HAMMER™ toothpastes contain triclosan?

No. None of the ARM & HAMMER™ toothpastes contain triclosan.

Does ARM & HAMMER™ Baking Soda toothpaste neutralize food acid?

Yes! Baking soda is the best way to help neutralize food acids in the mouth. Baking soda is a natural buffer, ARM & HAMMER™ Baking Soda toothpaste helps maintain the mouth’s natural pH level as it immediately neutralizes food acids.

How can I fight gum disease?

Everyday brushing with a well-formulated toothpaste like ARM & HAMMER™toothpastes, flossing and regular visits to your dentist are recommended ways to attend to your oral care needs. Gum disease can occur when there is a lack of attention to oral hygiene.

What is important when choosing a toothpaste?

When choosing a toothpaste, it is important to select one that:

• Delivers fluoride to fight cavities

• Cleans away plaque

• Provides gentle cleaning that doesn’t damage your enamel

• Is one that you will use regularly

All ARM &HAMMER™ toothpastes fight cavities, provide a gentle cleaning and an enamel safe way to effectively remove plaque.Plus, unlike regular toothpastes, ARM & HAMMER™ toothpastes use the natural power of baking soda to neutralize acids that can weaken and erode enamel, for stronger, healthier teeth and gums for years to come.

What is Liquid Calcium Technology?

Liquid Calcium™ Technology is a uniquely developed technology in ARM & HAMMER™ Bright & Strong Truly Radiant™ toothpaste that helps repair and strengthen damaged enamel surface. Our Liquid Calcium™ Technology helps restore essential minerals and protect your teeth using calcium and phosphate to fill the tiny cracks in enamel surface helping to repair damage for stronger teeth.

What makes ARM & HAMMER™ brand toothpastes different?

Unlike regular toothpastes, ARM & HAMMER™ toothpastes are naturally powered by ARM & HAMMER™ dental grade baking soda. Baking soda has been used to promote good oral health for over 165 years. Baking soda provides numerous benefits as an oral health solution including:

• Acid neutralization and balancing pH: Plaque acids cause the pH in your mouth to drop and when the pH in your mouth is too low acids can attack and damage tooth enamel, weakening your teeth. With its high pH, baking soda helps raise the pH in your mouth and neutralize harmful acids more effectively than regular toothpastes and helps not only protect against damage to enamel but also helps restore essential minerals, naturally strengthening teeth.

• Gentle, low abrasive cleaning: Baking soda is an ideal cleaning agent for teeth – in fact baking soda is less abrasive than virtually any other cleaning agent used in most toothpastes. Less abrasion means less tooth wear, which helps keep your teeth healthier, longer.

• Deep cleaning action – ARM & HAMMER™ dental grade baking soda dissolves quickly and can penetrate between teeth and along the gum line – you’ll feel it working for a deep clean. In fact, ARM & HAMMER™ Baking Soda toothpaste was shown in clinical studies to remove more plaque than a non-baking soda toothpaste.

• Whitening power:The gentle but deep cleaning power of baking soda works to naturally remove surface stains, without damaging enamel for a whiter, brighter smile. Try ARM & HAMMER™ Advance White™, ARM & HAMMER™ Complete Care™, ARM & HAMMER™ Sensitive Teeth & Gums, and ARM & HAMMER™ Bright & Strong products for whitening that is less abrasive than several leading whitening toothpastes.

• Some other benefits of choosing a baking soda toothpaste include – breath freshening and deodorizing odor control due to its ability to neutralize odor causing compounds in the mouth.

What makes ARM & HAMMER™ Sensitive Teeth & Gums formula different?

ARM & HAMMER™ Sensitive Teeth & Gums formula contains anti sensitivity relief ingredients to provide maximum relief from tooth and nerve sensitivity. In addition to helping relieve sensitivity, our low-abrasion baking soda formula neutralizes acids that can weaken and erode enamel and gently whitens without causing damage to enamel.

Which ARM & HAMMER™ toothpastes contain peroxide?

ARM & HAMMER™ Peroxicare™, ARM & HAMMER™ Complete Care™, ARM & HAMMER™ Advance White™Extreme Whitening and ARM & HAMMER™ Bright & Strong toothpastes contain peroxide to help deep clean teeth.

Why do ARM & HAMMER™ toothpastes taste different than most other toothpastes?

Since all ARM & HAMMER™ toothpastes contain baking soda as a main ingredient to provide oral health benefits beyond what is found in regular toothpastes the taste is a bit different. You’ll actually feel(and taste) the baking soda as it works to neutralize harmful acids that can weaken and erode enamel and penetrate between teeth and along the gum line for a deep clean for stronger, healthier teeth and gums for years to come.

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